NERC, NOA signal pact to sensitise energy customers

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The Nigerian Electrical energy Regulatory Fee (NERC) has signed a pact with the Nationwide Orientation Company (NOA) to sensitize electrical energy customers nationwide.   

The Chairman of NERC, Engr. Sanusi Garba, stated the Nigerian Electrical energy Provide Business (NESI) requires extra sensitization and Nigerians want data on how they get electrical energy, noting that the NOA platform is for educating Nigerians on electrical energy theft, security and different points.

Engr. Garba who was represented by the Commissioner, Authorized, Licencing and Compliance, NERC, Dafe Akpeneye, stated: “We have now a really giant nation with a inhabitants of 200 million individuals throughout 774 Native Authorities Areas and we’re only one company.”

The Director Basic of NOA, Dr Garba Abari, stated despite efforts the federal government has put in place to deal with electrical energy gaps, there are nonetheless points and that residents should be educated on these efforts.

He stated, “There’s a big quantity of ignorance amongst our populace on how issues are completed particularly in technical areas like electrical energy provide. To make residents conscious and take part within the dialog, they should be sensitised in order that there will likely be understanding from the federal government, the customers and repair suppliers to be on a standard imaginative and prescient.” 

The Commissioner, Shoppers Affairs at NERC, Aisha Mahmud, stated NERC had lately signed an MoU with the federal Competitions and Client Safety Fee (FCCPC) on resolving shopper complaints.

On this NOA pact whose course of started in January, she stated: “They’ve been sending bulk SMS to ask clients to our programmes wherever NERC goes to sensitise customers,” including that buyers will likely be educated on their rights and duties.



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