Why customers ought to demand their rights, says NERC – The Solar Nigeria

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From Isaac Anumihe, Abuja

Chairman of Nigerian Electrical energy Regulatory Fee, NERC, Engineer Sanusi Garba has harassed the necessity for customers to demand their rights within the energy sector.

Talking through the signing of Memorandum of Understanding, (MoU), between his fee and the Nationwide Orientation Company, (NOA), yesterday, in Abuja, Garba defined that NERC was mandated by the ability sector legislation to guard customers within the electrical energy business.

The MoU between the 2 authorities businesses is aimed to sensitize customers on their rights and obligations within the Nigerian Electrical energy Provide Trade, NESI.

Represented by the Commissioner, Authorized, Mr. Dafe Akpeneye, the NERC Chairman said that as a sector that may be very technical, it is necessary that customers perceive how it’s managed.

“Our sector requires lots of sensitisation and we’re assembly with NOA as a result of we all know that we can not do the sensitisation on our personal. We have now a really giant nation with a inhabitants of over 200 million folks in 774 native authorities areas.

“Our sector is one which may be very specialised and most of the people have no idea how the electrons get to them. All Nigerians are involved about is that they’ve these electrons when they need it on demand.

“The essence of this partnership is to create a car whereby we now have a platform the place Nigerians are educated on points concerning the sector, problems with security, electrical energy theft and others” he stated.

In his remarks, the Director Common of NOA, Dr. Garba Abari famous that there’s a enormous belief hole within the sector which must be urgently bridged.

He stated the difficulty of electrical energy has dominated nationwide discourse regardless of the efforts the federal government has put to deal with the electrical energy provide hole.

“There’s a enormous quantity of ignorance in our populace on how issues are performed particularly in technical areas like electrical energy provide.

“To make residents conscious and be a part of the conversations, they should be sensitised and mobilised”he defined.

Earlier, the NERC’s Commissioner of Client Affairs, Hajia Aisha Mahmud, stated the MoU between the 2 businesses was lengthy overdue.

Mahmud disclosed that the event would strengthen the connection between NERC and NOA for the betterment of Nigerian electrical energy customers.


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